Effective Date: May 1, 2015
Our Policy for protecting your privacy
What Does this Statement of Privacy Cover?
Collection of your Personal Information
Recall Guide may collect Personal Information, such as your or your businesses’ name, and information about your computer hardware and software such as your IP address, browser type, domain names, access times and referring website addresses. This information is used for the operation of our services, to maintain and improve quality of our business, service and user experience, and to provide general statistics regarding use of the Recall Guide website. If you process payment using Recall Guide sites, we collect billing or credit card information. This information is used to complete the transaction. When you register with Recall Guide, or request additional information about our products and services, we may ask you for additional personal information, such as position title, department, fax number, or additional company information, such as annual revenues, number of employees, or industry. You can opt out of providing this additional information by simply not providing it when asked to do so. Recall Guide may also gather anonymous demographic information, which is not unique to you for purposes of improving user experience.
Recall Guide encourages you to read and review the privacy statements of websites you choose to link to from Recall Guide so that you can understand how those websites collect, use and share your information. Recall Guide is not responsible for the privacy statements or other content on websites outside of the Recall Guide website.
Use of your Personal Information
Recall Guide collects and uses your personal information to operate, maintain and improve its websites and deliver the information and services you have requested. Recall Guide may also use your personally identifiable information to provide information to you about other products or services available from Recall Guide and its partners and affiliates. Recall Guide may also distribute surveys to you to conduct research about your opinion of current products and services or of potential new products and services that may be offered.
Recall Guide DOES NOT SELL, RENT or LEASE its CUSTOMER LISTS TO THIRD PARTIES.
Recall Guide may, from time to time, contact you on behalf of external business partners about particular topics or offerings that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is transferred to the third party. Recall Guide may share information with trusted partners to help perform statistical analysis, send you communications such as email or postal mail, provide support, arrange for deliveries, etc. Recall Guide may track websites and pages our users visit within our Sites, in order to determine what Recall Guide products and services are the most popular. This data is used to help deliver customized content and service within Recall Guide to customers whose behavior indicates that they are interested in a particular topic, product or service.
Recall Guide will disclose your personal information, without notice, if required to do so by law or in the good faith belief that such action is necessary to:
- conform to the edicts of the law or comply with legal process served on Recall Guide or the site;
- protect and defend the rights or property of Recall Guide ; and,
- act under exigent circumstances to protect the personal safety of users of Recall Guide , or the public.
Google Analytics & Adwords Disclosure
This website, Recall Guide, uses the Google AdWords remarketing service to advertise on third-party websites (including Google) to previous visitors to our site.
This could mean that we advertise to previous visitors who have not completed a task on our site such as using the contact form to submit an inquiry. Advertising could be in the form of an advertisement on the Google search results page or a site in the Google Display Network.
You can set preferences for how Google advertises to you by using the Google Ad Preferences page. You can also opt out of interest-based advertising entirely by adjusting cookie settings or permanently using a browser plug-in.
Recall Guide .com uses Google Analytics to help analyze how visitors use the site. The tool uses “cookies.” These are text files placed on your computer to collect standard Internet log information and visitor behavior information in an anonymous form, including Internet protocol (IP) addresses, browser type, Internet service provider (ISP), referring/exit pages, platform type, date/time stamp and number of clicks. This information, in Google Analytics, is used to analyze trends, administer the site, track the user’s movement in the aggregate and gather broad demographic information for aggregate use. IP addresses, etc., are not linked to personally identifiable information in Google Analytics. The information generated by the cookie about your use of the website (including IP address) is transmitted to Google. This information is then used to evaluate visitors’ use of the website and to compile statistical reports on website activity for Recall Guide.
As part of our commitment to transparency and your privacy, we provide the following links to opt-out of cookies provided by both our first-party ad server and many third-party advertising partners who may be engaging in online behavioral advertising:
- First-Party Opt-out – Please visit this link to opt-out of cookies from our first-party ad serving vendor, Google. The link is http://www.google.com/settings/ads/onweb/
- Third-Party and Online Behavioral Advertising Opt-out – Please visit this link to opt-out of cookies from more than 50 major third-party behavioral advertising providers. The link is http://www.aboutads.info/choices/
The Recall Guide website may use “cookies” to help personalize your website experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you. In addition, you enable Recall Guide to obtain any other cookies used on your website in conjunction with the Recall Guide service.
One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a particular page. For example, if you personalize Recall Guide pages, or register with the site or services, a cookie helps Recall Guide to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same Recall Guide website, the information you previously provided can be retrieved, so you can easily use the Recall Guide features that you customized.
Security of your Personal Information
Recall Guide secures your personal information from unauthorized access, use or disclosure. We routinely check for weaknesses or vulnerabilities in our source code. When personal information (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Sockets Layer (SSL) protocol.
Children Under Thirteen
Recall Guide does not knowingly collect personally identifiable information from children under the age of thirteen. If you are under the age of thirteen, you must ask your parent or guardian for permission to use this website.
Opt-Out & Unsubscribe
We respect your privacy and give you an opportunity to opt-out of receiving announcements of certain information. Users may opt-out of receiving any or all communications from Recall Guide by contacting us:
- Phone: 1-800-872-6590
Changes to this Privacy Statement
Recall Guide may update this Privacy Statement to reflect company and customer feedback, or for other reasons as it deems suitable. Recall Guide also encourages you to periodically review this Statement to stay informed of how your information is collected, used and protected.
Merger or Transfer
Should we sell, merge or transfer any part of our business, part of the sale may include your personal information.
8601 Six Forks Rd #400
Raleigh, NC, 27615